Frequently Asked Questions

Q. How do I submit my rebate?




A. You can submit your rebate by clicking here. You will need to have your receipt with you. Directions are also provided here. All rebates will be in the form of a merchandise rebate card valid at any Rural King location.

Q. How do I check the status of my rebate?




A. You can check the status of your rebate by clicking here.

Q. Why was my rebate declined?




A. Please contact us at rebates@ruralking.com or by phone at 800-860-8115 EXT 514

Q. I forgot to submit my rebate and now it has expired. If I submit it in late, will I be able to get my rebate?




A. Rebates are not open indefinitely. There are no guarantees that a late submission will be honored.

Q. I bought more than one of the same product that a rebate was offered on. Can I submit for more than one rebate?




A. Receipts showing purchase over the rebate limit only qualify for the limit stated on the rebate certificate and cannot be distributed to other people.

Q. My rebate card was only $10, but it should have been $20. How can I receive the remaining $10?




A. Send a letter along with copies of your receipts and rebate form to Rural King Rebates, 4216 Dewitt Avenue, Mattoon, IL 61938

Q. I don’t need to check my rebate status. How can I remove my name from your records?




A. You can send us a request at rebates@ruralking.com. Your records will be removed after your request is received.

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